🌈 FREE SHIPPING for orders $150+ (within Australia)

⚡️ SAME DAY SHIPPING → Order by 12 noon*

We work as fast as possible to pack and dispatch your order. Orders placed by 12 noon will be dispatched the same day. Orders placed on weekends will be dispatched the following Monday. Please note, however, sometimes life and work gets busy, which may result in small delays. We'll let you know if this happens.

We aim to keep shipping costs down for you as much as possible. Shipping charges and upgrade options (e.g. Express) are calculated at checkout. We use Sendle, Australia Post and other third parties to send your packages.

Once your order has been shipped, you’ll receive an email from us with your tracking number. All orders will be sent with a tracking number so you can find out where you order is at all times. If you don't receive an email, please check your junk mail folder to make sure it isn't hiding there. Otherwise, pop us an email at hello@pollynco.com.au or use our Contact Us form and we'll get another copy to you.

International Shipping

We use Australia Post for international shipping. Weight based calculations are used to determine the cost of shipping to your country.

Please note Polly & Co does not cover import liabilities that may be applied by the government of the destination country.Please ensure products can be shipped to your country prior to ordering. Polly & Co does not accept any responsibility for customs delays, duties / taxes, or import laws that may apply in the destination country.

Click + Collect from Muswellbrook

We offer free Click + Collect from Muswellbrook, NSW 2333. We’ll contact you by Text, or Email when your order is ready for collection, with pick up details.

Local Delivery

We offer local delivery within Muswellbrook, NSW 2333. If you have any instructions for delivery, please record them in the notes section as you go through the checkout. If you aren't home, we'll leave your order at your front door, so please ensure that you have a safe and weather friendly location for your delivery before choosing this option.

We sometimes deliver to neighbouring towns (Singleton, Scone, Denman etc). Pop us an email at hello@pollynco.com.au or use our Contact Us form to find out the next delivery date for these locations.